in Audi, BMW, Ford, Industry, Jaguar, Land Rover, Mercedes, Mini, Skoda, Smart Car, Volkswagen

Why These Car Manufacturers Are Using Digital Servicing Records


Keeping a history of your car’s servicing and maintenance schedule helps maintain the value when deciding to sell your vehicle, a well-maintained car fetches a premium price. Many of the bigger manufacturers now offer something called a “digital service record” or “DSR”, which is proving to be much more reliable than a paper logbook. 

Typically, the service records of vehicles are kept as paper records and stored at the garage which has undertaken the work, with you getting a stamp and entry in the logbook confirming the work that has been carried out. They also keep a record of any major breakdowns or accidents that the vehicle has been through.

One of the biggest issues with paper logbooks is that the information within them can be falsified. Meaning that buyers have to take their own initiative and verify anything suspicious with the garage that serviced the car. This can cause a problem if you live miles away from the garage that was used, it can also be time-consuming. A digital service record can solve all of these problems.

Digital service records are maintained and stored online via a secure vehicle manufacturer’s central database. It keeps a record of the service and maintenance history, as well as the mileage and the garages where these services are performed. A digital service record is updated every time you visit an approved garage for car servicing or car repairs. You can also request a hard copy from any authorised car dealer or from an online portal if available.

Manufacturers using DSR’s include:

Digital service schedules promote confidence and at Service4Service we can update your vehicles digital service record, providing you with a hard copy so that you can verify the work. Call us now on 0808 164 0418 to discuss.