Ford Puma automatic gearbox specialists
Ford Puma gearbox problems? Puma hesitating, juddering or showing a transmission message?
Specialists in Ford Puma automatic gearbox repair, for the 7-speed dual-clutch mild hybrid.
- Judder or hesitation pulling away?
- Transmission fault message on a young Puma?
- Wondering whether warranty covers it?
Do not keep driving a Puma with a transmission fault. Check your warranty terms first.
8am to 5.30pm, Monday to Friday
Ford Puma automatic gearbox repair for the 7-speed dual-clutch
Automatic Pumas use a 7-speed dual-clutch gearbox, and as a young design it has its own early-life quirks.
The current Puma is offered with a 7-speed dual-clutch automatic on the mild hybrid petrol engines. It is a dry-clutch design, which is light and efficient but sensitive to how the car is driven.
Typical early-life complaints are hesitation pulling away, judder in traffic, clunking and transmission fault messages. Software calibrations and clutch adaptation play a larger part on a young car than on an older one.
We repair and rebuild Puma gearboxes with OEM-approved parts, and every repair carries a 12-month parts and labour guarantee. Call 0808 164 0418 with the registration and we will tell you which gearbox your Ford Puma has.
Why use a Ford Puma gearbox specialist
A young dual-clutch needs a specialist who can tell calibration from clutch wear. A Ford gearbox specialist reads the data, rules out software first and repairs mechanically only where needed. Call 0808 164 0418 to speak to a gearbox specialist about your Ford Puma.
Common Ford Puma gearbox problems
Ford Puma gearbox problems on a young dual-clutch usually begin in the calibration.
Ford Puma automatic gearbox slipping
If the Puma revs rise without the speed following, the clutches are not clamping properly. On a young car, check software and adaptation first. Ring 0808 164 0418 as soon as you notice it.
Ford Puma gearbox juddering
Judder pulling away on a Puma is the dry dual-clutch signature, caused by clutch wear, adaptation or actuation. Describe it to a specialist on 0808 164 0418.
Ford Puma gearbox warning light
A transmission fault message on a Puma means a code is stored. On a young car it is often software or sensor related. Call 0808 164 0418 and we will explain what the codes are likely to mean.
Ford Puma limp mode
A Puma in limp mode holds one gear and limits power. It often follows a clutch or sensor fault and may clear on restart. Call 0808 164 0418 before you drive any further.
Hesitation on gentle throttle
A lag between pressing the pedal and the car moving.
Jerk at crawling speed
Snatching in traffic.
Clunk when braking to a stop
A knock as the gearbox drops to first.
Want to know what your Ford Puma needs before you spend anything?
A free phone diagnosis tells you the likely fault and your options. Call and speak to a gearbox specialist.
Free phone diagnosis. 8am to 5.30pm, Monday to Friday.
Which gearbox does your Ford Puma have?
The Puma automatic is a single design. Give us your registration to confirm the exact version.
7-speed dry dual-clutch, mild hybrid, manual
Early-life hesitation, adaptation and software issues; clutch wear with higher mileage.
Having issues with your Ford Puma gearbox?
Not sure what is wrong? Call a specialist for a free phone diagnosis.
What happens when your Puma comes to us
Software and calibration first, then mechanical repair if needed.
- 1
Tell us the symptoms and warranty status
Registration, mileage and any cover.
- 2
Diagnostic and road test
Codes, adaptation values and a road test.
- 3
Repair or rebuild
Matched to the fault.
- 4
Return with a guarantee
12 months, parts and labour.
Think it could be your Ford Puma gearbox?
Many symptoms look alike, so the only reliable answer comes from a diagnostic. Start with a call and we will explain what it involves.
Free phone diagnosis. 8am to 5.30pm, Monday to Friday.
Warranty & Compliance Approved
Understanding the Ford Puma dual-clutch gearbox
A young design with its own quirks.
The 7-speed dual-clutch
Two dry clutches share the load between odd and even gears, with a control unit blending them. It is efficient and light, with little margin for slip.
Stop-start driving works the clutches harder than motorway miles.
- Judder from rest
- Hesitation
- Clutch smell
The integrated starter-generator
A belt-driven starter-generator assists the engine and affects how the gearbox behaves on pull-away.
Diagnostics must check both so a fault is not blamed on the wrong system.
- Hesitation
- Jerky crawl
- Warning messages
Ford Puma gearbox repair: the practical questions
Ford Puma gearbox rebuild: when it is the right answer
A Ford Puma gearbox rebuild is rarely needed on a young car. We recommend it only where clutches and the mechatronic unit have worn together. Not sure which applies to your Ford Puma? Call 0808 164 0418 and we will tell you.
How much does Ford Puma gearbox repair cost?
Ford Puma gearbox repair cost depends on whether the fault is software, a clutch or the mechatronic unit. We explain the options after a free phone diagnosis. Call 0808 164 0418 for a free phone diagnosis and a clear answer.
Is my Puma gearbox covered by warranty?
It depends on age, mileage and the agreement. Tell us the details and we can advise. Call 0808 164 0418 for a free phone diagnosis.
Spread the cost of your Ford Puma gearbox repair
Finance options are available subject to status. Ask us about payment options when you enquire.
Finance is subject to status. [Credit broker disclaimer to be confirmed.]
Ford Puma gearbox repair FAQs
Still not sure? Call 0808 164 0418 and speak to a specialist.
In short
Automatic Ford Pumas have a 7-speed dry dual-clutch with mild hybrid assistance. As a young design, early faults are often software, adaptation or clutch related, and Service4Service can handle warranty claims.
Questions about your car? Call 0808 164 0418 for a free phone diagnosis.
Slipping on a Puma means the clutches are not holding drive. On a young car this can be adaptation or software, as well as wear. A diagnostic confirms which. Call 0808 164 0418 for a free phone diagnosis.
Yes. Most Puma faults are repaired without replacing the gearbox. To talk it through with a specialist, call 0808 164 0418.
Automatic Pumas have a 7-speed dry dual-clutch.
Clutch wear, adaptation or actuation. A diagnostic confirms. Ring 0808 164 0418 and we will explain your options.
Yes. On a young car, calibration is often the first thing to rule out. For advice on your car, call 0808 164 0418, 8am to 5.30pm Monday to Friday.
It depends on age, mileage and agreement. Call 0808 164 0418 for a free phone diagnosis.
The starter-generator affects pull-away, so diagnostics check both.
A code is stored and needs reading.
Yes. We arrange recovery. To talk it through with a specialist, call 0808 164 0418.
Automatic Pumas have a 7-speed dry dual-clutch.
Clutch wear, adaptation or actuation. A diagnostic confirms. Ring 0808 164 0418 and we will explain your options.
Yes, where a warranty applies. For advice on your car, call 0808 164 0418, 8am to 5.30pm Monday to Friday.
Yes. Bespoke collection and delivery is available with repairs over £1,500. Call 0808 164 0418 for a free phone diagnosis.
Question not answered here?
Call and put it to a gearbox specialist. We are open 8am to 5.30pm, Monday to Friday.
Free phone diagnosis. 8am to 5.30pm, Monday to Friday.
Other Ford gearbox repairs
Ford Puma gearbox trouble? Call for a free phone diagnosis.
Speak to a specialist, 8am to 5.30pm, Monday to Friday.
